The CRM guide, for serious software selection

Welcome to Europe’s largest knowledge centre for Customer Relationship Management. If you are looking for independent information on CRM selection, you’ve come to the right place.

Since 2007, more than 13,000 organisations have used our selection tool to find the right CRM software. In that time, hundreds of systems have been mapped, and there is hardly a solution we don’t know. This means there is a suitable supplier for every company, no matter how unique or complex the business processes are.

Although we are a knowledge centre, we focus seriously on software selection. Our service is not suitable for students or other private individuals.

What we can advise you on

In addition to CRM, we also provide information on Enterprise Resource Planning, Human Resource Management, Business Intelligence, and Document Management Software. We are currently active in the Netherlands, Belgium, Germany, Austria, Switzerland, France, Spain and the United Kingdom.

  • 23,000+ companies

    we have helped in recent years

  • 82.6%

    found a good CRM system

  • 3.1

    average number of systems in a shortlist

Deze bedrijven waren zo verdeeld over de sectoren:

  • 22% Manufacturing
  • 12% (Wholesale) Trade
  • 8% Retail
  • 10% Services
  • 6% Logistics and distribution
  • 4% Government and NGOs
  • 8% Healthcare
  • 8% Construction
  • 4% Education
  • 8% Installation and service companies
  • 5% Rental
  • 5% Other

The history of the CRM guide at a glance

  • December 2007
    Began CRM selection in the Benelux
  • August 2009
    Office opened in Germany
  • August 2010
    Expanded to Austria and Switzerland
  • July 2016
    We helped our 10,000th client
  • January 2021
    Started providing CRM advice in France
  • January 2024
    Launched in the United Kingdom